Terms of Service

Section 01

Our Role

Avery Limo Broker helps customers request and coordinate limousine, party bus, and other transportation services in San Diego and surrounding areas through transportation providers. The operating provider supplies the vehicle, chauffeur, and transportation service.

Confirm the operating provider and the service being reserved before completing a booking. Ask our team if any provider or reservation detail is unclear.

Section 02

Quotes and Availability

A quote request or inquiry does not confirm a reservation or guarantee that a vehicle is available. Pricing and availability depend on the date, vehicle, passenger count, itinerary, locations, duration, and special requirements.

Changes to your trip may change the quote. Photos and descriptions illustrate transportation options; confirm your specific vehicle, capacity, amenities, luggage space, and accessibility arrangements before booking.

Section 03

Reservations and Booking Agreements

Provide accurate contact details and a complete itinerary, including all stops, pickup times, destinations, and special arrangements. Before confirming or paying, review:

• The operating provider, vehicle, and passenger capacity.
• The pickup and drop-off locations, schedule, and included hours.
• The total price, included fees, and possible additional charges.
• Any deposit, balance due, and payment deadlines.
• Cancellation, refund, and change conditions.
• Accessibility needs and other special requests.

Complete the required booking steps and obtain written confirmation. Keep your confirmation and provider contact details available for the trip.

Section 04

Payments and Additional Charges

Your booking agreement specifies payment methods, deposits, and balance deadlines. Check whether taxes, gratuity, fuel, tolls, parking, and waiting time are included in the quoted price.

Extra stops, additional hours, route changes, cleaning, or damage may result in charges under the terms disclosed for your booking. Ask about unclear charges before making a payment.

Section 05

Cancellations, Refunds, and Changes

Cancellation, refund, deposit, and missed-pickup conditions depend on the operating provider and the agreement accepted for your reservation. Review those conditions before booking; do not assume a deposit is refundable or transferable.

If your agreement identifies a deposit as non-refundable, its stated conditions and applicable law apply. Any transfer to another booking requires approval and is subject to availability.

Send cancellations and change requests promptly using the contact method in your booking confirmation. Obtain written acknowledgment. Date, vehicle, passenger count, route, or hour changes may require a new quote.

Section 06

Passenger Conduct and Safety

Follow the chauffeur’s safety instructions, the operating provider’s vehicle rules, and applicable law. Do not exceed passenger capacity, interfere with the driver, damage the vehicle, or engage in unsafe or threatening conduct.

The provider may refuse or end service when conduct creates a safety risk or violates the agreed conditions. Any resulting charges or refund eligibility are governed by your booking agreement and applicable law. Share the provider’s rules with your group before travel.

Section 07

Alcohol, Smoking, and Vehicle Rules

Confirm the provider’s alcohol, smoking, vaping, food, glass-container, and decoration policies before the trip. Alcohol is allowed only where permitted by the provider and applicable law. Underage drinking is prohibited.

Follow all vehicle restrictions and obtain chauffeur approval for any requested stop. Stops must take place at safe, permitted locations.

Section 08

Timing and Service Disruptions

Be ready at the agreed pickup time and provide accurate location information. Allow time for traffic, airport procedures, venue access, and event schedules.

Weather, road closures, traffic, mechanical issues, and other circumstances may affect service. Contact the operating provider and booking team promptly if a disruption occurs. Replacement arrangements, credits, or refunds are addressed under your booking agreement and applicable law.

Section 09

Accessibility and Special Requirements

Tell our team about mobility equipment, accessibility needs, luggage, child-seat requirements, or other special arrangements when requesting a quote.

Review these requirements with the operating provider and obtain written confirmation that the selected vehicle and service can meet them before finalizing your reservation.

Section 10

Website Use and Third-Party Services

Use this website lawfully and submit accurate information. Do not misuse forms, seek unauthorized access, or interfere with the website’s operation.

Booking platforms, payment services, and transportation providers may have separate terms and privacy notices. Review those when using their services. Our Privacy Policy explains the website’s information handling and privacy choices.

Section 11

Your Booking Agreement and These Terms

These Terms explain general website use and transportation booking conditions. The written agreement accepted for your reservation governs its specific service, payment, cancellation, and provider conditions.

Nothing on this page excludes liability or limits rights that cannot lawfully be excluded or limited. Updates will be posted here. Changes to an existing reservation must be handled under the agreement accepted for that booking.

Section 12

Contact Avery Limo Broker

For questions about these Terms, quotes, or reservations, contact our team. For an upcoming trip, use the provider and booking-team details in your confirmation.

Email: [email protected]
Phone: (619) 377-9669
Address: La Terraza Corporate Plaza, 500 La Terraza Blvd., Suite 150, Escondido, CA 92025